we were offered a neat room with nice bed. the service was great and the location was excellent. the fact that tobalaba subway station was some 15 minutes away was a plus.

Friendly service, even though a few employees were extremely rude. The location was particularly good, in a very nice neighborhood. Enjoyed that it was set very close to Las Condes, the finest Comuna in Santiago as well as El Golf metro...

Thoroughly enjoyed incredible and satisfactory breakfasts, and immaculately clean hotel.

Location: the hotel was near Las Condes and the shiny and the Tobalaba subway station. We had goodies and coffee at Mokha Bunn, it was located short walk from the venue. The breakfast had a great selection of options, including pastries and yogurt.

The staff was really friendly and helpful during our stay. We also appreciated having free and reliable Wi-Fi. The location was great, with lots of restaurants and shopping options nearby. Plus, there was a taxi service available for our convenience.

The room was a bit small and dated, with some unusual equipment blocking the window. The minibar was very expensive compared to outside options.

The service of front desk staff are the same for an authentic five-star, congratulations to Maria Cristina and her team

Room very comfortable, well cleaned and plenty of space. Very comfortable, good breakfast (but please do not arrive in the early side... you may have to wait a bit).

Too noisy. The acoustic windows seem not to work and the traffic noise of Las Condes summed up to the electric fans of the restaurant and bar just in front made all nights a real nightmare. Asked to change rooms, it was done in my last night, but the change from room 607 to room 907 did not resolve the noise problem (well, it happened to reduce tIT, but just a bit).

I really loved the location of this hotel. It's in a nice neighborhood close to shopping centers and the metro station. The hotel facilities were also great, and the cleanliness was impressive. Transportation was also very convenient with the metro station right next to the hotel.

All good.

Near good restaurants, in a very safe area of town.

Some of it was a bit dated.

Location of the hotel (but look out for pickpockets on Ave Providencia) and wifi access

The hotel's proximity to the city center and transportation hubs is unbeatable. The staff is incredibly friendly and always willing to help with any needs or questions. I appreciated the free Wi-Fi connection and the cleanliness of the rooms.

While the rooms were clean, they were on the small side and lacked natural light. Some of the facilities looked a bit dated and could use a refresh.

Clean, good bathroom, god location

The hotel is located in a very good region w/good restaurants, cambio exchange stores and no security problems at night. The staff was very helpful.

The breakfast could be better (more fruit options)

Great location, friendly staff, easy access to subway and restaurants, clean room, good value.

Nothing to fault.

Breakfast was included, and was fine.

The photo used on the website was misleading. It showed the three beds which were provided in this triple, and the hotel's glowing description of its facilities implied a level of comfort and furnishing not found in the room. In fact, there was no desk, chair, table, sofa or any other furniture, other than the three beds, a few lamps, a television and a mini-bar. The beds were on wheels and moved around a lot. The room had a surreal quality to it.

Clean, great location, and free WiFi - a definite plus.

The bed wasn't too comfortable, but all in all pretty fair value for the price.